Terms of Service

By requesting a proposal, paying a deposit, or using our services, you agree to these terms. Please read them carefully before starting a project.

1. Scope of Services

Merve Interiors provides interior architecture and design services, mainly on a remote basis.

On-site implementation support and construction site management may be offered only for suitable project scope, timeline, and budget and only when explicitly agreed in writing.

2. Project Workflow

Each project is delivered in phases such as discovery, concept development, design package, and implementation guidance.

Deliverables, number of meetings, and revision rounds are defined in the project proposal.

3. Client Responsibilities

The client agrees to provide complete and accurate information in a timely manner.

  • Provide dimensions, photos, videos, and technical documents when required.
  • Attend scheduled meetings or notify us in advance for rescheduling.
  • Review submissions promptly and provide consolidated feedback.

4. Fees and Payment

Service fees, payment schedule, and currency are specified in the project proposal or invoice.

Work starts after the required initial payment is received. Late payments may pause delivery timelines.

5. Revisions and Scope Changes

Revision rights are limited to the number defined in the proposal.

Any additional revision rounds, new areas, or major scope changes may require an updated fee and timeline.

6. Intellectual Property

Design documents produced for your project are licensed for use only within that project after full payment.

Merve Interiors keeps authorship rights and may display non-confidential project visuals for portfolio and communication purposes unless otherwise agreed in writing.

7. Third-Party Procurement and Construction

Unless explicitly contracted, procurement, contractor management, permits, and on-site execution are the client's responsibility.

We are not liable for delays, defects, pricing changes, stock issues, or workmanship of third-party suppliers and contractors.

8. Limitation of Liability

We provide professional recommendations based on the information and constraints shared by the client.

To the maximum extent allowed by law, our total liability is limited to the total fees paid for the specific service giving rise to the claim.

9. Suspension and Termination

Either party may suspend or terminate a project in writing if the other party materially breaches these terms and fails to cure the breach within a reasonable period.

Completed work and outstanding fees remain payable. Paid amounts are generally non-refundable unless required by applicable law or a written exception.

10. Governing Law

These terms are governed by the laws of the Republic of Turkiye.

Any dispute shall be subject to the jurisdiction of Istanbul courts and enforcement offices unless mandatory law requires otherwise.